



PheWomena™ - MYM2 All About Etiquette 3-Day Certification (Day Three)
Business Etiquette & Professional Development Training
Learn how Equip Business Professionals with business etiquette skills to present a first-class image for companies to
compete successfully in today’s global arena. Our business etiquette and professional development training covers the
skills employees, and business leaders require to be successful and companies to prosper. Learn how to prepare a program to
meet company goals by teaching professionals the polished soft skills and business etiquette to best represent t
heir company in today's competitive world. Who will benefit?
Business professionals, small business owners, executives, college graduates, entrepreneurs, and fundraisers!
Make a Positive Powerful First Impression
Why a Professional Image is Crucial to Your Success
First Impressions Count
Project Confidence with Your Greeting
Protocol for Business Greetings and Introductions
Positive and Negative Body Language
Speak with the Right Tone and Clarity
Common Courtesies in Public Places
Business Communications and Office Protocol
Business Meeting Protocol
The Importance of a Business Thank You Note
Strategies for Effective Communication
Professional Office Etiquette
Cell Phone Etiquette & Texting
Email Communications
Telephone Etiquette & Techniques for Quality Service
Social Media Protocol
Business Language Skills
Network Know-How
How to Make an Entrance and Work the Room
Remembering Names
How to Start a Conversation and Keep it Going With Small Talk
Graciously Enter and Exit a Group
How to Hold Your Food and Drink
Foods to Avoid
Business Card Exchange
How to Excuse Yourself From a Rambler
After the Event Follow-Up
The Polished Professional Image
Dress to Impress
What is Acceptable Business Attire for Business, Business Casual and Casual
The Importance of Quality and Fit
How the Right Colors Enhance Your Appearance
Look Polished and Well Groomed
Professional Dress for Men
Wardrobe and Make-up Tips for Women
Business Dining Etiquette and Table Manners: An Interactive Four-Course Meal
How to Extend an Invitation
Duties of the Host and Guest
Seating Arrangements in a Business Setting
Navigating the Place Setting
American/Continental Style of Dining
Silverware Savvy
Wine Etiquette and Protocol
Toasting
How to Eat Soup and Salad
Breaking Bread
Dealing with Unwanted Food Objects
Dinner Conversation and When to Talk Business
How to Eat Difficult Foods
Business Meal Mishaps
Silent Waiter Signals
Paying the Bill and Tipping
Cocktail Party Etiquette
Five Hour Workshop Includes:
Professional Training Workshop
Training Manual
Four-Course Lunch
Workshop Training Certificate
mym2 All About Proper Attire Etiquette
mym2 All About Business and Personal Development Etiquette
MYM2 All About P'Co Training and Workshop



