Order Processing Steps
Placing Order for Your Design or Marketing Package
When you are ready to engage Connection Group in the development of your design or marketing package, please include all materials necessary for us to begin your project. Logos, copy, photos, etc. as needed
Schedule
Turn-around is dependent upon your design or marketing package project parameters. Initial proofs of the first item in a package or order will be provided within two weeks of order placement if all necessary materials are received timely from the client. The production schedule will be developed based on the time frame you provide. Rush jobs are available upon request – we will meet your deadlines or let you know upfront if the time frame is not feasible. Your timely review and response to proofs are required to keep each project on track.
Design Process
In the design execution phase, we create concepts based on research and your input. All ideas/concepts for your design or marketing package are provided electronically via email. Printed proofs can be supplied upon request. We will make changes on your chosen design, and provide you with a final digital file. See individual package descriptions for the number of concepts and changes allotted for each phase and service.
Delivery
Upon final approval, printed items will be delivered locally or shipped via USPS. Web items will be posted or emailed per agreement. Final file formats for logos include jpg, gif, png, and pdfs. EPS files will be provided as spot color and black ink version for print use. If another format is desired, please check with us.
Terms
A deposit of half the price of your chosen design or marketing package is required to commence work. Balance is due upon completion or 30 days following full proof. Payment plans are available before contract signing. Projects put on hold or delayed for 30 or more days per customer request may require a new agreement. Prices are based on timely completion of each item. Change orders are billed at the hourly service rate.
Whether you’re just starting to get connected as a brand, working to stay connected, or looking to grow your connections, we have the social media marketing package for you. All social media packages include a 1-hour initial meeting and a review of social media presence. All social media packages includes recommendations on best channels to engage with your audience and can be customized to fit your needs and budget.
